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What is Heritage Forge warranty policy? Please review our warranty information here.
Can I purchase products on your website?
Purchases cannot be made over the Internet. Please see our dealer page or call Office Heritage Forge at (801) 364-6975.
What are the lead times for your products?
All items are built to order within a specific manufacturing schedule. Depending on the schedule you are in, the time from receipt of deposit to shipment generally takes 8 – 10 weeks. Custom products can take longer.
Is Heritage Forge designed for commercial and hospitality applications?
Yes, our fixtures are ideal for such use. Our Hospitality Group is prepared to work closely with you every step of the way from the early stages of design through the project's completion. Please see the Hospitality section of this web site and then contact Heritage Forge directly for more information at (801) 364-6975.
What if I have my own ideas for a light?
Whether you have a vague notion or detailed plan, our engineering and design team will collaborate with you to create a fixture that fits your needs. For more information about our custom capabilities, please see the Custom section of this web site and then call Heritage Forge at (801) 364-6975.
How can I get a Heritage Forge catalog?
You may order a Heritage Forge catalog directly from the Literature Request section of our website or call us at (801) 364-6975 or visit a Heritage Forge authorized dealer.
Does Heritage Forge ship to international locations?
Yes, Heritage Forge ships to international locations. Please call your local dealer for ad ditional freight costs that may apply.
How can I get option samples to see if the light will match my decor?
Please visit your local dealer to obtain samples.
What are shipping costs?
Shipping costs are determined by the weight, quantity and destination of product.
How will my material ship?
Material weighing greater than 125 lbs will ship via our LTL Carrier. Material/materials weighing less than 125 lbs will ship via UPS